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Elliott Report

Elliott Report

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GIFT CARD

Inna Zaychik ordered a nightstand from Amazon, but despite the company marking it as delivered, she never received it. After multiple chats, emails, and calls with Amazon's customer service, she was left without her nightstand or a refund. Although Amazon initially refused to process a refund, claiming the package was delivered, Inna's detailed paper trail proved otherwise. With the A-to-z Guarantee on her side, and after some advocacy, Amazon finally returned the $95 to her account.

Amazon order problem: Where’s my nightstand?

November 1, 2024August 23, 2024 by Christopher Elliott

Where’s the nightstand Inna Zaychik ordered from Amazon? The company says it’s been delivered, but she doesn’t have it. Can she get a refund?

Categories Problem Solved
What should you do if your gift card that never expires suddenly expires?

This $250 Travelocity gift card has expired — but there’s no expiration date on it!

May 17, 2024May 6, 2024 by Christopher Elliott

What should you do if your gift card that never expires suddenly expires?

Categories Advocacy
Alec Nowers wants Uber to refund his $100 credit, but the company won't help him. Can he get his money back?

Uber owes me $100. Can you help me get it back?

February 23, 2024October 23, 2023 by Christopher Elliott

Alec Nowers wants Uber to refund his $100 credit, but the company won’t help him. Can he get his money back?

Categories The Travel Troubleshooter
Angela's $200 Amazon gift card vanished. Refunds went awry, promises broken. Will Angela ever see her money?

I want my stolen $200 gift card back from Amazon. Can you help me?

June 19, 2024August 30, 2023 by Christopher Elliott

Angela Hoo orders a $200 gift card from Amazon, but it’s stolen from her doorstep. Amazon offers a refund, but then it refunds the wrong card. How can she fix this?

Categories Problem Solved
Ryan Maietta orders an Arc A770 graphics card from Amazon. Instead, he gets a different card, an A750. How does he get this fixed?

Amazon sent me the wrong graphics card. How do I get this fixed?

April 22, 2024July 18, 2023 by Christopher Elliott

Ryan Maietta orders an Arc A770 graphics card from Amazon. Instead, he gets a different card, an A750. How does he get this fixed?

Categories Problem Solved
Will Elizabeth Moeck finally get her $125 refund for the canceled David Foster concert? Find out if she can pull it off.

Hey Ticketmaster, where’s the refund for my David Foster concert tickets?

January 6, 2025May 10, 2023 by Christopher Elliott

Elizabeth Moeck bought tickets for the David Foster Hitman Tour in 2019, but the performance was canceled because of the pandemic. Why won’t Ticketmaster refund her tickets?

Categories Featured, Problem Solved
This article discusses a traveler's experience with a non-functioning Allstate Rewards gift card on a Princess cruise and how it was resolved.

My Allstate Rewards gift card didn’t work on my Princess cruise

January 19, 2024May 9, 2023 by Christopher Elliott

David Marsh encountered a frustrating problem while on his Princess Cruise – his Allstate Rewards gift card, worth $1,800, didn’t work. Both the cruise line and Allstate Rewards blamed each other for the issue, leaving David stranded in the middle.

Categories Featured, The Travel Troubleshooter
When Joshua Rome cancels his dishwasher order from Sears, he hopes for a full refund. But the company wants to issue a partial credit. Can it do that?

He canceled his dishwasher order, but Sears kept his money

January 19, 2024February 20, 2023 by Christopher Elliott

When Joshua Rome cancels his dishwasher order from Sears, he hopes for a full refund. But the company wants to issue a partial credit. Can it do that?

Categories Problem Solved
What happened to her Target gift card value?

Help! My Target gift card is zeroed out

January 31, 2024May 3, 2018 by Christopher Elliott

When Joanna Lee’s Target gift card is suddenly worthless, is there any way to recover the missing money? Perhaps.

Categories Problem Solved
Ask Richard Brigleb about gift cards. He'll tell you about the $200 worth of plastihe just found in his kitchen drawer.

Are gift cards better for you — or better for the business?

February 2, 2024November 7, 2016 by Christopher Elliott

Ask Richard Brigleb about gift cards, and he’ll tell you about the $200 worth of plastic for a wine store and local restaurant he just found in his kitchen drawer.

Categories Commentary
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