Toni Bowick buys tickets to an Atlanta Braves game through Ticketmaster but then can’t access them before the event. Ticketmaster claims she doesn’t have an account. And then it keeps her money. Can Ticketmaster do that?
When Natasha Bird rents a car from Thrifty, she notes damage to the front bumper. So why is she getting a bill for $2,212 for the same damage?
Eli Klein snags the perfect seats to watch his favorite hockey team, the Washington Capitals, take on the Columbus Blue Jackets. But his excitement turns to frustration when he discovers the seats do not exist.
Eric Weiman rents a car from Enterprise in Germany. He is later accused of damaging the car. When he disputes the charges, Enterprise threatens legal action. Can he get them to drop the claim?
What is SIM swapping and how do you prevent it? Here’s how to protect yourself from identity theft and reclaim your money.
Travel fakes like this are on the uptick in 2025. Criminals are using artificial intelligence to create fake websites, listings and social media profiles designed to separate you from your money.
Scarlett Kelly paid for a vacation rental in Paris through Booking.com, but she never got to stay in it. Booking.com wants to keep her money on what appears to be a technicality.
Deirdre Stewart orders six bras online but receives only two — plus a “hideous” shower curtain. Will PayPal’s protection plan help her?
When Patricia Peticolas received an urgent call from Chase Bank warning her that someone had stolen her identity on Zelle, she wanted to do everything she could to help.
Nicholas Butler gets charged $7,853 at a bar in Istanbul under shady circumstances. Will his bank step up and help him undo the charges?
