Her Delta Air Lines flight crew didn’t show up for work

Deborah Glotzer showed up for her recent from Boston to Seattle. Her Delta Air Lines flight crew didn’t. Read more “Her Delta Air Lines flight crew didn’t show up for work”

Does Aeroméxico really owe me nothing for this travel fiasco?

Sofia Porter-Castro contacted our advocates with an awful travel story. We’d love to be able to help her out. But unfortunately for Porter-Castro, we can’t – because her situation is the result of a weather-related delay. Read more “Does Aeroméxico really owe me nothing for this travel fiasco?”

JetBlue passenger removed from flight after medical overshare with flight crew

Juan Cintron doesn’t like being around kids, especially on airplanes. And let’s face it, that’s not an unpopular position.
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Bitten by bugs on my Delta Air Lines flight to New York

Patricia Sweeney says she suffered multiple insect bites on a recent Delta Air Lines flight from Atlanta to New York. “The bites were most likely bed bugs or fleas,” she says. “I had a severe reaction to them and developed an infection.”

But that wasn’t the worst part. Sweeney, who later that day made a connection to another Delta flight to Shannon, Ireland, notified her flight crew about the bites. She says they gave her three choices:
Read more “Bitten by bugs on my Delta Air Lines flight to New York”