FIRE Archives

When Cristal Flores' Frigidaire refrigerator catches fire, she contacts the company to help her clean up the mess. When it won't help her, she contacts me.

My Frigidaire is on fire! Why won’t they clean up this mess?

January 29, 2024December 13, 2018 by Christopher Elliott

When Cristal Flores’ refrigerator catches fire, she contacts the company to help her clean up the mess. When it won’t help her, she contacts me.

We woke up to our fire alarms going off and a strong smell of burning plastic. We quickly ran outside and called the fire department.

My Frigidaire burst into flames — now what?

January 23, 2024March 28, 2013 by Christopher Elliott

When Lauren Fitzgerald’s dishwasher self-destructs, she turns to the manufacturer for help. But it won’t do anything. What the next step?

The reader is struggling to reach a relevant contact at CenturyLink after a fire destroyed my home in northern Colorado.

My house burned down and now my phone company won’t answer my calls

January 22, 2024September 12, 2012 by Christopher Elliott

When Kacy Thompson’s home burns to the ground, she asks her phone company for help with her account. Instead, it sends her form emails. Is there a way to get someone there to listen?

Don't Miss a Story!