Why are families drowning in travel fees?

Photobank/Shutterstock
Photobank/Shutterstock
After Eric Kodish finished making his reservation at the Sheraton Princess Kaiulani in Honolulu’s Waikiki Beach for the upcoming Christmas holiday, he tried to tie up one loose end: ensuring the two rooms he’d booked for his family were connected.

No problem, a hotel representative said. For an additional $50 a night per room, they’d be happy to guarantee adjoining accommodations.

“My kids are minors,” says Kodish, an accountant from Moorestown, N.J. “They can’t stay across the hall if a connecting room isn’t available.”

The price tag for staying next to his children, Tyler, 8, and Devon, 5? An additional $1,100.

Do hotels lie about being “family friendly”?

Dotshock/Shutterstock
Dotshock/Shutterstock
Somewhere between a booster stool at the check-in desk and a DJ spouting profanities at the kids’ pool lies the definition of a “family-friendly” resort. No one seems to agree. Maybe it’s time we did.

Let’s start with that step stool, which I saw at the Fairmont Jasper Park Lodge’s check-in desk a few months ago. Fairmont is known for catering to its littlest visitors, but I’d never seen a booster before. It allows youngsters to come eye-to-eye with a check-in clerk while Mom and Dad register.

The step-ups were also in the lobby bathrooms. When I told one of the hotel employees that my kids, who were traveling with me, thought the furniture was “really cool,” she shrugged as if to say, “Doesn’t every resort do it like this?”

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