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Elliott Report

Elliott Report

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FAIR

From time to time, every consumer advocate tilts at a few windmills, and then Sheryl North contacted me about her US Airways flight.

How fair are ticket change fees?

January 23, 2024February 22, 2013 by Christopher Elliott

From time to time, every consumer advocate tilts at a few windmills, and when Sheryl North contacted me about her US Airways flight, it was my turn.

Categories Case Dismissed
Steven Allen says he got a bad one recently when he called to change a United Airlines ticket from San Francisco to Puerto Vallarta, Mexico.

Are airline fees being fairly disclosed?

January 22, 2024November 10, 2012 by Christopher Elliott

Air travel is full of surprises, some good, many not.

Categories Commentary

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