Carol Weiss’s frequent flier miles “never expire.” Except that they just did. Can our advocacy team save them? “Relax, your miles don’t expire? Yeah, right, American Airlines”
If you’re hard-earned loyalty points have expired, here’s how to get them back — and how not to get them back.
“How do I recover my expired miles and points?”
Your miles don’t have to expire. Here are a few tips for keeping what you’ve earned.
“How do I keep my miles and points from expiring?”
JetBlue is one of only a few airlines that issues flight vouchers when a fare drops after you book it, and if you use a service like Yapta, you can get notified when the price of your ticket falls.
But is the voucher worth anything? That’s what Jerry Gershner wants to know — and if I agree with his interpretation, he’d like me to help him fix it. I’m not sure if I do (or if I can) but maybe you can help me sort it out.
Here’s what happened to him: A few weeks ago, he booked JetBlue tickets for him and his wife.
“One day after I purchased these tickets, the fare dropped by $50,” he says.
He called JetBlue, which issued two $50 vouchers. So far, so good.
“When do JetBlue’s vouchers expire? Whenever it says they do”
Question: My 16-year-old son and I have had our US Airways miles taken away from us. He had 27,893 miles and I had 829 miles. They expired a few days ago.
I’m a single mom and recently lost my job. I’ve been overwhelmed and did not notice the e-mail that warned me about the expiration of the miles.
I called US Airways, but a representative said I was too late. I’ve been a loyal US Airways customer for years, but didn’t sign up for US Airways’ loyalty program until recently.
“Help, my frequent flier miles are gone!”