He’s still chasing his card for a $23,283 claim

Keith Schulz admits it.

He drove his rental car on a race track.
Read more “He’s still chasing his card for a $23,283 claim”

The Taurus is a total loss – should he pay $22,000?

This is a first: Budget is telling one of its customers to buy it a new car. He wants our help. The advocacy team is considering this case, but I’d love to get your thoughts before we get involved.
Read more “The Taurus is a total loss – should he pay $22,000?”

Travel insurance claims can hinge on the tiniest details

Thinking of making a claim? Read this first. / Photo by W. Shonbrun - Flickr
When it comes to travel insurance claims, Hannah Yun was about as sure as anyone that hers would be successful.

She’d bought a gold-plated “cancel for any reason” policy for a trip to South Korea. When her boyfriend proposed and she decided to call off the trip to start planning her wedding, she thought that collecting a check would be just a formality.

Wrong.
Read more “Travel insurance claims can hinge on the tiniest details”