The German hotel that banned Nutella — and what it reveals about green travel’s biggest problem
If you’re a guest at the Villa Orange in Frankfurt, Germany, you may have one question at breakfast: “Where’s the Nutella?”
EUROPEAN TRAVEL
My Enterprise rental car broke down! Do I deserve a refund?
When John Sand landed in Munich and picked up his rental car from Enterprise, he was ready for a fun-filled European road trip. Instead, he took an unexpected detour that left him without wheels for 36 hours and forced him to navigate a Kafkaesque customer service maze.
In Germany’s Eifel region, sustaining memories and nature (and a volcano or two)
The air grows heavy as you ascend the narrow, winding staircase of the Vogelsang-Turm, an observation tower with commanding views of Urftsee and Eifel National Park in western Germany.
EU’s new rental car rules could be signpost for US
If you rent a car in Europe this summer, you might notice a few changes. Pay attention to them. They could be coming to America soon.
Fixing your own flight is easier thanks to our new EU 261 FAQ
In Europe, a regulation called EU 261 protects passengers like Andrew Rapp. And although a United Airlines representative at the check-in counter said that he “might be eligible” for compensation based on the length of the delay, no promises were made. Rapp’s story is a reminder that a little self-advocacy can take you a long way, especially if you know what to ask for. (We can help with that.)