John Mardall booked a car on Rentalcars.com. But when he picked up the car in England, he signed a Europcar contract that added $135 to his rental bill. He wishes he hadn’t. He shouldn’t have. But he did.
Mardall’s case is a cautionary tale about car rental agreements and the difference between a quote and a contract. It is also a frustrating exercise in “gotcha” travel pricing from which there is no easy way out, at least for him. “He found a great rate on Rentalcars.com. But then he signed the Europcar contract”