A noisy, cracked induction cooktop from Frigidaire leaves Linda Lockwood chasing repairs, dealing with missed appointments, and getting the runaround from both the manufacturer and Best Buy. After months of unanswered calls and emails, Lockwood wonders: Will anyone take responsibility for this $1,400 kitchen disaster?
Mike Tarallo pays a fixed rate to repair his refrigerator but gets endless delays, false diagnoses, and a canceled service visit. Can Frigidaire and its parent company, Electrolux, thaw this ice-cold mess?
David Hauser’s Electrolux refrigerator, purchased from Costco, stops working. Despite being under warranty, no one can seem to fix it. Is there a way to get a working appliance?
The Electrolux refrigerator Gayle Douglas bought doesn’t work — and it never has. How many times should the company attempt a repair before it replaces or refunds the appliance?
When Cristal Flores’ refrigerator catches fire, she contacts the company to help her clean up the mess. When it won’t help her, she contacts me.
Julie Faro’s Frigidaire washing machine is broken. With two kids and twins due any day, she needs it fixed — pronto. Does she have a fighting chance?
