A DirecTV representative waives Brian Stocks’ early termination fee. Then the company un-waives it. Is there any way to fix this misunderstanding?
Read more “An early termination fee, DirecTV? Wait until the president hears about this”
Tag: EARLY TERMINATION
Verizon won’t replace my broken phone – do I still owe an early termination fee?
Our wireless phone needs are very basic. We have four lines, all of which require only minimal minutes and texting services (two are used by my senior-citizen parents). We would even do without video messaging.
Recently, my husband’s phone broke. As it is very snowy where we live, it is preferable for him to have a phone while commuting to work for safety. I contacted Verizon to replace the phone and was informed that I would not be able to add a replacement phone to my current contract and would need to pick a new plan. I offered to pay full price for the phone to avoid signing a contract and asked if I would then be able to put the replacement phone on my old contract. I was told “no” in no uncertain terms.
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Why did T-Mobile charge me an early termination fee?
I signed up with T-Mobile in the summer of 2011, and after about a year I realized that I had been paying entirely too much for the unlimited plan. So I decided to change my plan. When I looked at plan options, I wanted something that was cheaper, but I also wanted to end my contract and go month-to-month, which would give me the flexibility to go to the company of my choice.
When I chose a plan change, I selected an option where I also would pay a termination fee of $100 to end the contract that I was under. I reasoned that the termination fee would pay for itself with the lower plan option in a couple of months. My plan was to wait for a couple of months and then make a decision on where to go next.
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An early termination fee — and now, a collection agency
Question: I am having problems with Verizon Wireless and I hope you can help me. A few months ago, I heard about a way to get out of my contract without paying an early termination fee. Verizon was changing the terms of its contract by increasing a regulatory fee, and we had 60 days to opt out.
Read more “An early termination fee — and now, a collection agency”