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DOWNGRADED SEATS

United Airlines downgraded Donald Buisman and his wife on a recent anniversary trip. So how much does the airline think the downgrade is worth?

United Airlines downgraded me — but where’s my refund?

January 22, 2024September 20, 2011 by Christopher Elliott

Donald Buisman splurged on his flight from Kansas City to St. John in the US Virgin Islands by booking two first class seats on United Airlines. After all, it was his fifth wedding anniversary, and he could pay with a combination of miles and money: 45,841 points and $1,747.

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