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Elliott Report

Elliott Report

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DOG

Mary Brewer's vacation rental in Branson, Mo., is a mess, filled with bugs and dog urine. Why can't she get a refund for her vacation rental nightmare?

Bugs and dog urine in my vacation rental. I want a refund!

February 7, 2025January 29, 2025 by Christopher Elliott

Mary Brewer’s vacation rental in Branson, Mo., is a mess, filled with bugs and dog urine. Can she get a refund for her bad vacation rental?

Categories The Travel Troubleshooter
Some airline passengers are more equal than others. But what happens when you suffer from allergies and the other passenger is a dog or cat?

Allergic to cats or dogs? Read this before you fly

January 29, 2024October 12, 2014 by Christopher Elliott

Some airline passengers are more equal than others. But what happens when you suffer from allergies and the other passenger is a dog or cat?

Categories The Navigator
My dog chewed a corner off the front page of my husband's passport and we were concerned about having proper documentation.

When airlines misread passport rules, who pays?

January 22, 2024June 29, 2012 by Christopher Elliott

When Olga Parra’s dog chews part of her husband’s passport, they’re denied entry to Costa Rica. Is their airline to blame for letting them board the flight?

Categories Commentary, The Travel Troubleshooter
Pet emergency forces rescheduling of non-refundable Regent Palms trip booked via SniqueAway/Classic Vacations.

My dog needs to have surgery. No, seriously.

January 22, 2024June 15, 2012 by Christopher Elliott

When Allan Keiter’s dog needs major surgery, he’s forced to cancel his Caribbean vacation. But his hotel won’t let him reschedule his vacation. Why not?

Categories Commentary, The Travel Troubleshooter
Perrito is a 4-year-old terrier from Yelapa, Mexico, who’s proud of having made it to “El Norte” with his human companions.

Pet policy spat reveals fliers’ distrust of airlines

January 22, 2024June 2, 2012 by Christopher Elliott

Perrito is a 4-year-old terrier from Yelapa, Mexico, who’s proud of having made it to “El Norte” with his human companions, Raoul and Baerbel Schuhmacher. At least that’s what his Facebook page says.

Categories Commentary, The Navigator
The user mistakenly booked a month-long stay at Holiday Inn Express and Suites Colorado Springs, sought a refund due to an emergency.

The strange case of the dog bite and the $2,305 hotel bill

January 22, 2024June 1, 2012 by Christopher Elliott

Amy Rossi brings one of the strangest cases the Travel Troubleshooter has ever mediated. It involves a dog bite, an erroneous booking and a $2,305 hotel bill.

Categories Commentary, The Travel Troubleshooter
Mention the word "pets" and "planes" and it's enough to start a dogfight. Kicked off a flight because of a dogfight.

Kicked off a flight because of a dogfight

January 22, 2024May 21, 2012 by Christopher Elliott

Mention the word “pets” and “planes” and it’s enough to start a dogfight.

Categories Commentary
Barbara Hilliard's dogs didn't make their KLM flight from Nuremberg, Germany, to Dallas via Amsterdam. Neither did she.

Is this enough compensation? A partial refund for my dogless flight

June 21, 2024April 19, 2011 by Christopher Elliott

Barbara Hilliard’s dogs didn’t make their KLM flight from Nuremberg, Germany, to Dallas via Amsterdam. Neither did she.

Categories Commentary

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