DISCLOSURE Archives - Elliott Report

The oddly named Transparent Airfares Act, a bill championed by the domestic airline industry, has followed a likely trajectory.

How airlines plan to have their way with fare disclosure

January 27, 2024July 20, 2014 by Christopher Elliott

Memo to corporate America: Your customers are not walking dollar bills. You should know that customers deserve happiness.

Why do companies really care about your happiness? (It’s not a trick question)

January 23, 2024September 18, 2013 by Christopher Elliott

Memo to corporate America: Your customers are not walking dollar bills.

Ever wished there was a law that forces airlines to disclose all extras on their tickets? Right up front. While you're shopping for flights.

Clear Airfares Act of 2009 aims to expose hidden fees and taxes

January 19, 2024December 1, 2009 by Christopher Elliott

Ever wished there was a law that forces airlines to disclose all extras on their tickets? Right up front. While you’re shopping for flights.