Icelandair offered Kevin Kirkpatrick the legally required compensation after a flight delay. He wants more. Can we get it for him? “You have no case because Icelandair says so”
What’s the first thing you should do when you plan an international trip?
If you said “Confirm the validity of your passport and investigate the visa requirements of the country you’ve decided to visit,” then maybe you know Thomas LaViolette. “My passport is not “machine readable.” There goes my birthday trip!”
I’d like to help Jack and Sue Guenza. A late spring storm interrupted their Mexican vacation, and they assumed their travel insurance would cover them. But, of course it didn’t, which is why they’re here now, asking the E-Team to do its thing. “I canceled my Club Med vacation, but my claim was denied”
Yvette Law Lui pays extra for her seat assignments on Virgin America. She doesn’t get them. Is she entitled to a refund? “Virgin America switched my seats and denied me a refund”
A string of high-profile, racially charged passenger expulsions are putting air travelers on edge as the busy summer travel season approaches.
“Kicked off a flight? Here are your rights (hint: you don’t really have many)”