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Elliott Report

Elliott Report

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DECEPTIVE PRACTICES

When Christi Barguig's concert is canceled, StubHub offers her a refund. Then it sends the money to the wrong person.

StubHub misled me about my $331 concert ticket refund. What should I do? 

December 9, 2025November 14, 2025 by Christopher Elliott

When Christi Barguig’s concert is canceled, StubHub offers her a refund. Then it sends the money to the wrong person. 

Categories Problem Solved
Customer's Groupon for a now-closed restaurant isn't being refunded in cash, only in-store credit. Is this fair?

Why won’t Groupon refund me? The restaurant closed!

September 20, 2025September 19, 2025 by Christopher Elliott

Sofya Mumford’s $65 Groupon voucher is worthless after the restaurant goes out of business. Why won’t the company refund her money?

Categories Problem Solved
Krista O'Brien accidentally pays $449 extra for her checked luggage on an Aer Lingus flight. Why won't the airline help her undo the mistake?

I paid Aer Lingus for extra luggage I didn’t need. Can I get a refund?

November 4, 2024April 4, 2023 by Christopher Elliott

Krista O’Brien accidentally pays $449 extra for her checked luggage on an Aer Lingus flight. Why won’t the airline help her undo the mistake?

Categories The Travel Troubleshooter

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