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DEAL

The hotel David Marsh reserved in Cancun, Mexico, is not responding to his questions -- but it's keeping his money. Can Booking.com help him get a refund?

My hotel won’t answer me. How about a refund?

February 7, 2025January 15, 2025 by Christopher Elliott

The hotel David Marsh reserved in Cancun, Mexico, is not responding to his questions — but it’s keeping his money. Can Booking.com help him get a refund?

Categories The Travel Troubleshooter
He just tried to book a four-night tour online from Icelandair, advertised at $1,073, including flights then the price jumped to $2,600.

Bait-and-switched into booking a summer “bargain”? Then read this

January 27, 2024August 2, 2014 by Christopher Elliott

He just tried to book a four-night tour online from Icelandair, advertised at $1,073, including flights then the price jumped to $2,600.

Categories Commentary
Travelocity’s unexpected announcement last month that it has reached a strategic marketing agreement with longtime rival Expedia.

Will the Travelocity-Expedia deal be good for travelers?

January 23, 2024September 8, 2013 by Christopher Elliott

Depending on whom you talk to, Travelocity’s unexpected announcement last month that it has reached a strategic marketing agreement with longtime rival Expedia will either create a dominant new Internet travel agency, give consumers access to more hotel choices or raise prices.

Categories The Navigator
"Akhil Kejriwal seeks assistance in resolving an issue with a LivingSocial for the Indy 500, where he and his friends purchased VIP seats.

The Livingsocial offer that wasn’t social at all

January 23, 2024June 20, 2013 by Christopher Elliott

After he buys four tickets for the Indy 500 through a coupon site, he learns he may not be sitting with his friends. Can he undo the purchase?

Categories Problem Solved

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