Chaya Friedman is receiving emails about another American Express customer. Can I make them stop? “American Express keeps sending her information about someone else’s account”
Does it actually pay to be offensive in advertising?
“Does it pay to offend your customers?”
Poor customer service is a drag on a company’s profits, according to a new survey from cloud communications provider Corvisa.
Sounds kind of obvious, doesn’t it?
“Poor service is a drag on profits and a call to arms for consumers”
Do you trust your airline, car rental company or hotel? Does it trust you?