These Britrail England Flexi Passes are taking forever to refund. What should I do?
Katherine Spokes has been waiting almost two years for a refund on her Britrail England Flexi Passes. Why won’t her travel agency process her refund?
CUSTOMER SERVICE ISSUE
Vrbo offered a refund after my husband lost his job. Where is it?
When Betsy Bair’s husband loses his job, they cancel their Vrbo rental. Are they going to lose all their money even though Vrbo offered them a refund?
Sears couldn’t deliver my appliances. Now it won’t refund my $3,606
After Jamie Reynolds cancels her appliance orders from Sears, a representative promises her a prompt refund. But three months later, she’s still waiting. What can she do to get her money back?
She lost her engagement ring in a rental car. But what’s this $452 bill?
Carmen Santos thinks she lost her engagement ring in an Enterprise rental. The company looks for the ring and then sends her a $452 bill. Can it do that?
Where’s my airline ticket refund from GotoGate to SriLankan? It’s been eight months
When SriLankan Airlines cancels the flights for Joseph Obiora Ezezue’s wife and son, he requests a refund. But the airline refers him to his online agency, GotoGate. And it doesn’t help him. Who is responsible for getting his money back?
His bed arrived in pieces. Can he get a refund from Amerisleep?
Todd Brown’s mattress order arrives in pieces from Amerisleep. After waiting months, he just wants a refund. Is that allowed?
He canceled his dishwasher order, but Sears kept his money
When Joshua Rome cancels his dishwasher order from Sears, he hopes for a full refund. But the company wants to issue a partial credit. Can it do that?
Samsung’s TV doesn’t work with the MLB app. Can I get a refund?
Before Tom Moran buys his 58″ Samsung Smart TV, he asks a representative if the unit is compatible with the MLB app. Samsung says it is — but it isn’t. Does he deserve a refund?