Rudeness runs rampant for travelers. Is it your fault?

It was a random thought at the end of a recent column about unfriendly TSA agents. “I wonder if the rude agent is a reflection of an even ruder traveler,” mused David Kazarian, a pharmacist from Tampa.

It started a debate with a real purpose. Read more “Rudeness runs rampant for travelers. Is it your fault?”

“Thanks for your help, but …”

“Thanks for your help,” Paul Bisbee told me when he finally heard from American Airlines. “But it really should not be required.”
Read more ““Thanks for your help, but …””

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