I paid extra to change my flight on Norwegian Airlines — can I get my money back?
Tom Scruggs pays Norwegian Airlines a $79 change fee to get on an earlier flight. But then the airline rebooks him on a later flight. Can he get a refund?
CONSUMER RIGHTS
SeatGeek ticket problem: They couldn’t deliver my football game tickets — can I get my money back for travel expenses?
If you have a SeatGeek ticket problem, how much does the company have to do to make things right?
Lufthansa screwed up my flights to India. Do I deserve compensation?
Emily Weir wants compensation from Lufthansa after her flights from New York to Delhi are delayed and rerouted. But Lufthansa won’t pay her a dime. What’s going on?
I canceled the Master Protection on my washer. Can I get a refund from Sears?
When Danny Gardner cancels his Master Protection from Sears, a representative tells him to be patient and that the bank is slow to process refunds. But it’s been four months.
This $2,484 Aer Lingus flight voucher doesn’t work! Do I still have to pay for my ticket?
When Aer Lingus canceled Thomas Bedsole’s flight from Indianapolis to Dublin during the pandemic, it quickly offered him a voucher for $2,484 — and he quickly accepted. But almost four years later, the Aer Lingus flight voucher doesn’t work — and the airline won’t help him.
Saks Fifth Avenue return problem: Why won’t they accept this $10,854 gold ring?
Saks Fifth Avenue refuses to accept a $10,854 gold ring as a return. The reason: The company says it’s damaged. Is Thomas Gunderson stuck with this purchase?
Help! My all-inclusive hotel charged me for two extra nights
The Miraval Berkshires, an all-inclusive resort in Lenox, Mass., overcharges Dalia Hamzeh by $2,500. Now, it is refusing to answer her emails. How can she get her money back?
Shakedown Street: Why can’t I resell these Dead & Company concert tickets?
When Ticketmaster sells Nathaniel Meyer his Grateful Dead tickets, it leads him to believe he can resell them. But he can’t. Is he stuck with them?
I never received a flight confirmation from Frontier. Can I get a refund?
When Frontier Airlines fails to send Marcus Mann a confirmation for his airline ticket, he tries to find out what went wrong. After losing $583, he’s not getting any closer to the truth.