British Airways refund disaster: I’m still waiting for my pandemic ticket refund!
Erika Eng booked tickets from Washington, D.C., to Paris in 2020. British Airways canceled her flight but never refunded the money. So what happened to her $994?
CONSUMER ADVOCACY
Philips recalled my husband’s CPAP machine. Now it wants us to wait for a replacement
Philips recalls our readers’ CPAP machine. But delivering a new one to him may take a while. How long is too long to wait?
Uber owes me $100. Can you help me get it back?
Alec Nowers wants Uber to refund his $100 credit, but the company won’t help him. Can he get his money back?
Kicked off my flight for being disruptive — does Frontier Airlines owe me anything?
Robert Zuercher and his fiancee were flying from Cancun, Mexico, to Cleveland for a somber occasion. His grandmother had died, and they were attending her funeral. But they say Frontier Airlines added to their grief when they were kicked off their flight without explanation — or compensation.
My GE microwave never worked. What can I do?
Donette Plaisance’s GE microwave oven is cursed. Sometimes it stops mid-cycle. Sometimes it continues to run, but without any lights or heating. Can she return it?
I never received my dresses. Why won’t Citibank refund my money?
Leslie Luke orders dresses from an online store, but he never receives them. Why won’t his credit card help him get a refund?
Can I get my money back for this Samsung ADT starter security kit?
Samsung offers Joe King a refund for his home security starter kit, but then refuses to pay him. Can it do that?
Hey Lowe’s, my Sollevare wine cooler doesn’t work! Can I get a refund?
Laura Lowry’s Sollevare wine cooler doesn’t work, and neither does the replacement. Who does she talk to about a refund?
Avis promised me a refund of $1,016 — so where is it?
What happened to Michael Kivel’s refund from Avis? The company promised him his money after he had to cancel his car rental reservation. Is the money lost?
I want my stolen $200 gift card back from Amazon. Can you help me?
Angela Hoo orders a $200 gift card from Amazon, but it’s stolen from her doorstep. Amazon offers a refund, but then it refunds the wrong card. How can she fix this?