They confiscated 201,780 points — can you help me get them back?

Cookiat/Shutterstock
Cookiat/Shutterstock

Question: I recently applied and received a co-branded credit card from Chase and AARP. The card had in introductory offer of 5 percent for the first six months of card usage. I used the card and earned 201,780 points. Every single charge was legitimate and I have receipts. Furthermore, every single charge was authorized by Chase.

This week, I logged into my online account to find my account was closed and I would not be getting the points accrued the last fiscal month of activity. I called Chase and they told me because the card was not “used as intended” they had closed my account.
Read more “They confiscated 201,780 points — can you help me get them back?”

Chase tries to call my mother every day, but she’s been dead two years

Question: My mother died two years ago. Since then, account alerts from Chase have continually come to my phone, a number that was both set to receive account alerts prior to her death, and also a number to which all her calls were forwarded after her death.
Read more “Chase tries to call my mother every day, but she’s been dead two years”