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CENTURYLINK

man, frustrated, computer, frustrating, frustration, shame, ashamed, worry, worrying, worried, wait, waiting, patient, patience, office, work, worker, watch, watching, book, booking, online, third party, third, travel, test, testing, confuse, confused, confusion

CenturyLink couldn’t connect, so why do I have to pay a $200 cancellation fee?

February 1, 2024June 22, 2017 by Christopher Elliott

When Matthew Scott cancels his CenturyLink account, the company tries to charge him a $200 cancellation fee. After all he’s been through, he thinks that’s too much. Is he right?

Categories Problem Solved
Who broke the contract -- CenturyLink or Terri Trier? That's the question we have to answer today. At stake: a $200 early termination charge.

Overbilled by CenturyLink — and now a $200 early termination charge?

February 6, 2024October 25, 2016 by Christopher Elliott

Who broke the contract — CenturyLink or Terri Trier? That’s the question we have to answer today. At stake: a $200 early termination charge.

Categories Problem Solved
When Will Leeper's CenturyLink account is abruptly disconnected, he goes searching for answers. Will he ever get back online?

Why did CenturyLink cut off my Internet service?

February 6, 2024October 17, 2016 by Christopher Elliott

When Will Leeper’s CenturyLink account is abruptly disconnected, he goes searching for answers. Will he ever get back online?

Categories Problem Solved
When CenturyLink sends Mark Schrader the wrong modem, he calls for help as it is not the modem he wanted. Is anyone listening?

Help! CenturyLink sent me a modem I didn’t want

January 27, 2024July 17, 2014 by Christopher Elliott

When CenturyLink sends Mark Schrader the wrong modem, he calls for help as it is not the modem he wanted. Is anyone listening?

Categories Problem Solved
The reader is struggling to reach a relevant contact at CenturyLink after a fire destroyed my home in northern Colorado.

My house burned down and now my phone company won’t answer my calls

January 22, 2024September 12, 2012 by Christopher Elliott

When Kacy Thompson’s home burns to the ground, she asks her phone company for help with her account. Instead, it sends her form emails. Is there a way to get someone there to listen?

Categories Commentary

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