When Matthew Scott cancels his CenturyLink account, the company tries to charge him a $200 cancellation fee. After all he’s been through, he thinks that’s too much. Is he right?
Who broke the contract — CenturyLink or Terri Trier? That’s the question we have to answer today. At stake: a $200 early termination charge.
When Will Leeper’s CenturyLink account is abruptly disconnected, he goes searching for answers. Will he ever get back online?
When CenturyLink sends Mark Schrader the wrong modem, he calls for help as it is not the modem he wanted. Is anyone listening?
When Kacy Thompson’s home burns to the ground, she asks her phone company for help with her account. Instead, it sends her form emails. Is there a way to get someone there to listen?
