When Matthew Scott cancels his CenturyLink account, the company tries to charge him a $200 cancellation fee. After all he’s been through, he thinks that’s too much. Is he right? Read more “CenturyLink couldn’t connect, so why do I have to pay a $200 cancellation fee?”
Tag: CENTURYLINK
Overbilled by CenturyLink — and now a $200 early termination charge?
Who broke the contract — CenturyLink or Terri Trier? That’s the question we have to answer today. At stake: a $200 early termination charge. Read more “Overbilled by CenturyLink — and now a $200 early termination charge?”
Why did CenturyLink cut off my Internet service?
When Will Leeper’s CenturyLink account is abruptly disconnected, he goes searching for answers. Will he ever get back online? Read more “Why did CenturyLink cut off my Internet service?”
CenturyLink backpedals on a price quote — how about a price adjustment?
George Antoun is quoted a monthly rate of $59 for his Internet and phone service. So why is CenturyLink billing him $76? And can he get a price adjustment?
Read more “CenturyLink backpedals on a price quote — how about a price adjustment?”
No, CenturyLink, my name is not “John Sweet Candy”
John Sweet’s CenturyLink bill lists him as “John Sweet Candy.” A company representative has apologized for the wrong name and offered a refund and discount. But where’s the money?
Read more “No, CenturyLink, my name is not “John Sweet Candy””