When Matthew Scott cancels his CenturyLink account, the company tries to charge him a $200 cancellation fee. After all he’s been through, he thinks that’s too much. Is he right? “CenturyLink couldn’t connect, so why do I have to pay a $200 cancellation fee?”
Who broke the contract — CenturyLink or Terri Trier? That’s the question we have to answer today. At stake: a $200 early termination charge. “Overbilled by CenturyLink — and now a $200 early termination charge?”
When Will Leeper’s CenturyLink account is abruptly disconnected, he goes searching for answers. Will he ever get back online? “Why did CenturyLink cut off my Internet service?”
George Antoun is quoted a monthly rate of $59 for his Internet and phone service. So why is CenturyLink billing him $76? And can he get a price adjustment?
“CenturyLink backpedals on a price quote — how about a price adjustment?”
John Sweet’s CenturyLink bill lists him as “John Sweet Candy.” A company representative has apologized for the wrong name and offered a refund and discount. But where’s the money?
“No, CenturyLink, my name is not “John Sweet Candy””