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Elliott Report

Elliott Report

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CATHAY PACIFIC

How long does it take to get a refund for an upgrade that never happened? Can we help move things along for this passenger?

Where is the refund for my upgrade that never happened?

July 15, 2024April 19, 2021 by Christopher Elliott

… Read more

Categories Airline Problems

Can I use Cathay Pacific miles to escape from New York?

January 23, 2024October 11, 2013 by Christopher Elliott

Felix Chan’s parents are stranded in New York after a storm. They can’t get back to Hong Kong because he used miles to pay for their ticket. Are they stuck?

Categories The Travel Troubleshooter

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