Avis promised me a refund of $1,016 — so where is it?
What happened to Michael Kivel’s refund from Avis? The company promised him his money after he had to cancel his car rental reservation. Is the money lost?
CANCELLATION
Should Overseas Adventure Travel cover my airfare for a canceled pretrip excursion?
Overseas Adventure Travel cancels Julie Brown’s pretrip excursion on her Costa Rica tour. But who will pay for her new airline ticket? The company says she’s responsible, but is she?
American Airlines changed my flight. Can I get my money back?
American Airlines changes Allison Bilski’s flight time from 11:30 a.m. to 9 a.m., which is impossible for her to make. Can she get a refund — or at least a credit?
No room for Taylor Swift fans: Radisson cancels points hotel booking!
When the Radisson Hotel cancels a reservation made with points, a Taylor Swift fan is left in a bind to find last-minute accommodations. Learn about your rights and available options in this situation.