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CANCELED FLIGHT

American Airlines refund

Help, American Airlines canceled my flight and charged me an extra $1,147

March 17, 2025September 16, 2022 by Christopher Elliott

… Read more

Categories The Travel Troubleshooter

Is this really an “extraordinary” circumstance, Norwegian Air?

March 2, 2025December 13, 2017 by Christopher Elliott

Normally, someone like Camille Burgan wouldn’t care what is, or isn’t, an “extraordinary” circumstance.

But, as you probably guessed, this isn’t a normal situation. Burgan is embroiled in an EU 261-related dispute, and there’s money at stake — roughly $1,200.

Categories Case Dismissed

Hey TAR Airlines, where’s my ticket refund?

February 1, 2024November 3, 2017 by Christopher Elliott

TAR Airlines offers Michael Fried a refund or a generous credit after it cancels his friend’s flight. Why won’t it do what it promised?

Categories The Travel Troubleshooter
After American Airlines cancels Susan Cohen's flight, it refunds only half her ticket. It claims she used the other half.

American Airlines refunded only half of my ticket — where’s the rest?

January 18, 2024August 18, 2017 by Christopher Elliott

After American Airlines cancels Susan Cohen’s flight, it refunds only half her ticket. The reason? It claims she used the other half. Which is impossible. What now?

Categories The Travel Troubleshooter
When flight is canceled, airline refuses to rebook him on the next available flight, and he's forced to buy a new ticket.

My flight was canceled and I had to pay extra to travel

March 23, 2024April 7, 2017 by Christopher Elliott

When Mark Schlangel’s flight is canceled, his airline refuses to rebook him on the next available flight, and he’s forced to buy a new ticket. Is he entitled to a refund?

Categories The Travel Troubleshooter

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