Why won’t Allegiant refund my deceased son’s airfare?

After William Osborne’s son dies unexpectedly, he asks Allegiant for a refund of his airline ticket. It refuses. Why?

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When Allegiant’s final word isn’t so final

Allegiant Air is one of the more fee-happy airlines flying in America. So when Dagny McDonald contacted me about a medical emergency, a canceled flight and a missing refund, I didn’t have much hope for her case.

But that didn’t stop me.

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Are fees for carry-on luggage just the beginning?

Would you like a ticket with your fee?
Since Allegiant Air’s decision to start charging passengers for carry-on luggage last week, you’d think that everything needed to be said about this outrageous new fee had already been said.
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Ridiculous or not? Allegiant proposes new airfare that changes before the date of travel

If you’ve ever asked yourself, “What will they think of next?” then here’s one possible answer: How about an airline ticket price that rises or falls with the price of fuel?

Sound far-fetched? Yes, but that isn’t stopping Allegiant Air from proposing it. Buried deep within a recent letter to the Transportation Department (PDF), the no-frills carrier drops a bombshell.

“Allegiant is considering a new pricing option for use on its website,” writes its chairman, Maurice J. Gallagher, Jr. “When making a purchase, consumer would be able to choose between a traditional “locked in” fare that would not fluctuate, and a lower fare that could change before the date of travel. That lower fare could be reduced further or could increase (up to a set maximum that would be clearly disclosed) depending on changes in fuel price between the booking and travel dates.”

In other words, Allegiant is prepared to offer you a cheaper ticket if you assume the risk of fluctuating oil prices. If energy prices rise, so does the cost of your transportation. If they fall, you could save money.
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