Allegiant Air cancels flight at the last minute. Chaos ensues. Is compensation due?

Dawn O’Brien and her family planned to fly from Cleveland to Hilton Head, S.C., for a family function. But Allegiant Air had other plans. Read more “Allegiant Air cancels flight at the last minute. Chaos ensues. Is compensation due?”

My flight was delayed, so I did a chargeback. Was I wrong?

If you have to ask if you were wrong, you already know that the answer is yes. This certainly was the case for Tiara Sampson — or it should have been. Read more “My flight was delayed, so I did a chargeback. Was I wrong?”

“I wish I had never heard of Allegiant!”

How long are you supposed to stay on hold while waiting for customer service to answer your request? And why do you need to request a refund seven days in advance? Jan Duncan would like to know. Read more ““I wish I had never heard of Allegiant!””

Allegiant Air strikes again!

Today’s Advocate This comes from a concerned mother who hopes we can help her daughter sort out a frustrating and expensive situation with Allegiant Air.

Read more “Allegiant Air strikes again!”

About the Author
Lover of all things travel and hospitality, both from a personal and professional standpoint. A PR pro by day, I've represented a wide variety of clients in the travel industry since 2008. Sharing my passion for and knowledge of travel makes me happy. Cornell University graduate. Follow me on Twitter @HeatherLori7.
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Never yell “Woohoo! Vegas!” before you board an Allegiant flight

vegas babyIt was supposed to be a special birthday celebration for Samantha O’Rourke and ten of her closest friends. They were flying from Appleton, Wisc., to Las Vegas on Allegiant Air. But it ended up being anything but special.

“We were treated horribly,” she says.
Read more “Never yell “Woohoo! Vegas!” before you board an Allegiant flight”

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