Dawn O’Brien and her family planned to fly from Cleveland to Hilton Head, S.C., for a family function. But Allegiant Air had other plans. “Allegiant Air cancels flight at the last minute. Chaos ensues. Is compensation due?”
If you have to ask if you were wrong, you already know that the answer is yes. This certainly was the case for Tiara Sampson — or it should have been. “My flight was delayed, so I did a chargeback. Was I wrong?”
How long are you supposed to stay on hold while waiting for customer service to answer your request? And why do you need to request a refund seven days in advance? Jan Duncan would like to know. ““I wish I had never heard of Allegiant!””
Today’s Advocate This comes from a concerned mother who hopes we can help her daughter sort out a frustrating and expensive situation with Allegiant Air.
It was supposed to be a special birthday celebration for Samantha O’Rourke and ten of her closest friends. They were flying from Appleton, Wisc., to Las Vegas on Allegiant Air. But it ended up being anything but special.
“We were treated horribly,” she says.
“Never yell “Woohoo! Vegas!” before you board an Allegiant flight”