Alamo charged me for two extra days — after I returned my car and flew home

When Rachel Lipnoski returns her Alamo car rental and dashes off to catch her flight home, she neglects to hold on to her receipt. This becomes an expensive problem when days later she receives an updated bill — one that charges her for two extra days. Read more “Alamo charged me for two extra days — after I returned my car and flew home”

My Alamo rental broke down — can’t someone give me a refund?

John Nicholson books an Alamo rental car through Hotwire. One day after he picks up the car it starts spewing oil, but Alamo doesn’t have a replacement. His quest for a replacement car and compensation for the lost day brings him to us. Read more “My Alamo rental broke down — can’t someone give me a refund?”

A San Antonio river adventure your family will never forget

You remember the Alamo, don’t you? If you’re my 10-year-old daughter, and you sometimes daydream during history class, maybe not. Read more “A San Antonio river adventure your family will never forget”

Should I pay this car rental damage bill?

Should John Call pay Alamo’s $260 bill? Read more “Should I pay this car rental damage bill?”

Alamo is charging me $1,234 for damage I didn’t cause

When Damaso Herrera’s rental car stops working two days after he picks it up from Alamo, he receives a bill for $1,234 in damage to the car. Can we make the bill go away? Read more “Alamo is charging me $1,234 for damage I didn’t cause”

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