Alamo charged me for two extra days — after I returned my car and flew home

When Rachel Lipnoski returns her Alamo car rental and dashes off to catch her flight home, she neglects to hold on to her receipt. This becomes an expensive problem when days later she receives an updated bill — one that charges her for two extra days. Read more “Alamo charged me for two extra days — after I returned my car and flew home”

A San Antonio river adventure your family will never forget

You remember the Alamo, don’t you? If you’re my 10-year-old daughter, and you sometimes daydream during history class, maybe not. Read more “A San Antonio river adventure your family will never forget”

Should I pay this car rental damage bill?

Should John Call pay Alamo’s $260 bill? Read more “Should I pay this car rental damage bill?”

“It’s like they’re stealing our money”

Barbara Hyland’s Alamo car rental reservation, made through Hotwire, had the wrong dates on it. The error was caught immediately, but Hotwire refuses to issue her a refund. Read more ““It’s like they’re stealing our money””

Help, my “free” car rental voucher doesn’t work at the airport

After Robert Reeve redeems 70,000 Hilton HHonors points for a car rental, he gets some unfortunate news: He won’t be able to use the nonrefundable certificate for the rental. What now?
Read more “Help, my “free” car rental voucher doesn’t work at the airport”