Here to help
Nothing changes you like travel does.
I know, because after 26 years of suburban stability, I recently sold my house, pulled up my stakes and hit the road. I’m a different person because of it. Read more “Aspire to travel the world? Read this before you go”
Should you tip your flight attendant? For such a commonly asked question, the answer is anything but simple. Read more “Should you tip your flight attendant?”
Their advocacy results in big, embarrassing airline fines. They’ve helped create federal agencies that make air travel safer. And they’ve brought competition and transparency to the skies. Read more “You’ve never heard of these people, but they’ve changed the way you fly”
It’s complaints season in the travel industry, as Adeodata Czink will tell you. Read more “Don’t let them ignore your travel complaint. Here’s how.”
Sometimes, airlines do the right thing — no questions asked.
Gerrard Hattfield knows what that’s like. The entrepreneur was flying from Durban, South Africa, back to his home in Cape Town when thunderstorms delayed his Mango Airlines departure. After a two-hour wait, an airline representative approached him and did something that surprised him: She asked him if he was comfortable. Read more “How to get an airline to compensate you — even when it doesn’t have to”
