When American Airlines changes Neil Gupta’s flight from Seattle to Miami, he asks for a refund. The airline suggests it will give him his money back but then backtracks. Now what?
When United Airlines cancels the last leg of Andy Wilson’s flight to Iceland, he must buy a new ticket. The airline blames a “desynchronization” — but will it cover his extra costs?
Yes, you can get a refund on a nonrefundable airline ticket.
Your airline may claim you can’t. Your travel agent may tell you it’s impossible. Your ticket fare rules may instruct you to abandon all hope.
Don’t listen to them.
