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Elliott Report

Elliott Report

  • Home
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AIRLINE ACCOUNTABILITY

Dianne Ness and her husband were stunned when Delta Air Lines rescheduled their upcoming flight from Boston to Phoenix by 9 ½ hours. 

Delta Air Lines rescheduled my flight by 9 1/2 hours. Do I have to accept this ticket?

September 13, 2024April 15, 2024 by Christopher Elliott

Dianne Ness and her husband were stunned when Delta Air Lines rescheduled their upcoming flight from Boston to Phoenix by 9 ½ hours. 

Categories Advocacy
Air travel has changed a lot. But it's nothing compared to what lies ahead. Changed how? Well, you've probably heard about the higher airfares, the luggage fees and our persistent problem with in-flight violence.

Air travel sure has changed — but you ain’t seen nothing yet!

September 4, 2024March 31, 2024 by Christopher Elliott

Air travel has changed a lot. But it’s nothing compared to what lies ahead. Changed how? Well, you’ve probably heard about the higher airfares, the luggage fees and our persistent problem with in-flight violence.

Categories On Travel
There's a war of scents going on at 36,000 feet, and it's escalating in ways you can't see, but will probably smell. Some passengers are treating personal hygiene as if it's optional. Others are taking matters into their own hands by spraying unapproved scents. Airlines, meanwhile, are maintaining a double standard for smells.

Air travel smells worse than ever. Is there a fix?

July 28, 2024March 23, 2024 by Christopher Elliott

There’s a war of scents going on at 36,000 feet. But what should you do when air travel smells bad?

Categories On Travel
The travel industry pretends to be green. It's lying.

Yes, your vacation is destroying the planet. Here’s how to stop.

April 12, 2025March 16, 2024 by Christopher Elliott

Find out how your vacation is destroying the planet and what you can do to make more sustainable choices.

Categories On Travel
Discover how to handle the 'delay rage,' by understanding your passenger rights and utilizing coping strategies during flight delays. Explore the bigger issue of airline accountability and potential government regulation to improve the air travel experience.

Don’t become a victim of delay rage this summer. Here’s how.

July 15, 2024July 23, 2023 by Christopher Elliott

If the click of the public announcement system in the boarding area is all it takes to make your heart skip a beat, maybe you’re susceptible to this summer’s travel epidemic: delay rage. 

Categories Airline Problems, On Travel
Yes, you can get a refund on a nonrefundable airline ticket. Your airline may claim you can't. Your travel agent may tell you it's impossible. Your ticket fare rules may instruct you to abandon all hope. Don't listen to them.

How to get a refund on a nonrefundable airline ticket

February 3, 2025August 18, 2018 by Christopher Elliott

Yes, you can get a refund on a nonrefundable airline ticket.

Your airline may claim you can’t. Your travel agent may tell you it’s impossible. Your ticket fare rules may instruct you to abandon all hope.

Don’t listen to them.

Categories Answers, Ultimate Consumer Guides

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