Problem Solved
Problem Solved is a weekly consumer column that fixes reader problems. From broken laptop computers to faulty kitchen appliances, nothing is off limits for this feature. Each story brings a fresh problem and solution in an engaging and succinct Q&A format.
Can Venmo really freeze my account like this?
Venmo just froze Joshua Hethcoat’s account — along with his $2,000. Now he wants to know how to get his account unfrozen and regain access to his money. Can we help?
I just want the dealership to fix my car!
Robbyn Parker just wants his dealership to fix the car. But now the company is ignoring his plea for help.