Angie’s List is an American home services website. Founded in 1995, it is an online directory that allows users to read and publish crowdsourced reviews of local businesses and contractors. Angie’s list is now owned by ANGI Homeservices Inc. It has a customer responsiveness rating of 3 out of 5.
Astound Broadband is an American telecommunications holding company based in Princeton, New Jersey. It was formed on January 24, 2018, with the completion of the $2.36 billion purchase of Kirkland-based Wave Broadband by private-equity. It has a customer responsiveness rating of 3 out of 5.
How do you end up with some really shocking roaming charges on your next wireless bill? Just ask SuryaPrateek Surampalli, who recently ran up more than $710 in roaming fees on a trip to India.
Nancy Evans has a strong case. Too strong of a case. This is going to sound strange, but my advocates and I can’t help her because her case against Comcast sounds … too good to be true.
Billing cycles can really mess with your head.
Don’t take my word for it. Consider what happened to Michael Dearing, a registered nurse from Chicago, when Comcast adjusted — or in his words “played with” — his billing cycles recently.
Keith Johnson can’t seem to subscribe to Royal Caribbean’s promotional emails. Maybe he needs help from an advocate.
AT&T, Disney and Southwest Airlines have won top honors in the 2018 Elliott Readers’ Choice Customer Service Awards, an annual recognition of companies that offer outstanding customer support and service.
When Otis Millbrook Jr. applies for a new, low-income home in California, his application is turned down. But not before the company extracts a $70 “application” fee. Is that right?
Can we talk about the end? It’s that moment when you say, “That’s it. I’m taking my business elsewhere.” And you mean it.
Hulu is an American subscription video on demand service owned by Hulu LLC, a joint venture with The Walt Disney Company, 21st Century Fox, Comcast, and (as of August 10, 2016) Time Warner. It has a customer responsiveness rating of 3 out of 5.
