Why travel insurance can save the day
When Katie Kubitskey made plans to attend a friend’s destination wedding in Izmir, Turkey, last summer, she never imagined she’d need travel insurance.
On Travel
On Travel is a weekly consumer travel column that offers information and advice for people planning a business or leisure trip. The feature started in USA Today in 2013 and is now nationally syndicated.
Your consumer rights are disappearing. Here’s how to protect yourself now.
Don’t look now, but your consumer rights are vanishing.
5 things you should never do when you’re filing a travel insurance claim
When it comes to travel insurance, details matter. Just ask Shannon Carr.
Are you a rude passenger? Here’s what to do before you board — and what not to do
It’s the complainers that make travelers such as Randall Kessler complain — specifically, the folks who shuffle around the airport waiting area, griping about something over which neither they nor their airline has any control.
How early should you arrive at the airport for your flight?
Want to start an argument? Tell your travel companion you won’t be arriving two hours before your flight. Go on, try it. I’ll be right here.
Is the travel industry winning the propaganda war?
Is the travel industry winning the propaganda war? Are you so used to hearing certain catchphrases that you’ve become desensitized to them?
Who’s really responsible for your flight delay?
Even though Kurt doesn’t work for the TSA, that doesn’t stop him from lending a hand when he’s stuck in a long line.
What to do when your airline offends you
Nothing could have prepared Jeff White for the shock he got after printing his boarding pass for a recent Delta Air Lines flight from Pensacola, Fla., to Albany, N.Y., by way of Atlanta. Right there, next to his name, was a confirmation code that proclaimed: “H8GAYS.”
The travel industry is lying about fees — and now it’s gone too far
It’s more than a decade since the airline industry, led by a then-ailing American Airlines, quietly stripped the ability to check your first bag at no extra cost from the price of an airline ticket — an act given the antiseptic name “unbundling.”
Chase tries to call my mother every day, but she’s been dead two years
Kimberly O’Connell’s mother died two years ago, and not a day goes by that she doesn’t think of her. That’s because Chase calls her phone with an automatic account notification for her deceased mother. At 4 a.m. Can’t they make the daily calls stop?