Zales Outlet is a retailer specializing in discounted jewelry and accessories.
Zales Outlet Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.
What you need to know about Zales Outlet
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Zales Outlet
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.Zales Outlet mailing address
375 Ghent Road
Akron, OH 44333
Zales Outlet executive customer service contacts
Primary Contact
Jill Frantz
Vice President Customer Connection Center
375 Ghent Road
Akron, OH 44333
jill.frantz@signet.com
Secondary Contact
Jamie Singleton
Chief Consumer Officer
375 Ghent Road
Akron, OH 44333
jamie.singleton@signet.com
Chief Executive
J.K. Symancyk
375 Ghent Road
Akron, OH 44333
jk.symancyk@signet.com
What is the link between Zales Outlet and Signet Jewelers?
Signet Jewelers is the parent company of Zales Outlet.
How can I contact Zales Outlet customer service?
To contact Zales Outlet customer service call (800) 311-5393.
Does Zales Outlet have an online chat service?
Yes, Zales Outlet can be contacted via an online chat service.
How to get professional help with your Zales Outlet problem
If you need help with Zales Outlet, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.