Signet Jewelers Customer Service Contacts

Signet Jewelers is a retailer specializing in jewelry, watches, and other accessories.

How to reach a person at Signet Jewelers

Signet Jewelers Responsiveness rating

rating
3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about Signet Jewelers

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Signet Jewelers

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

Signet Jewelers mailing address

375 Ghent Road
Akron, OH 44333

Signet Jewelers social media channels

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Signet Jewelers executive customer service contacts

Primary Contact
Jill Frantz
Vice President Customer Connection Center
375 Ghent Road
Akron, OH 44333
jill.frantz@signet.com

LinkedIn

Secondary Contact
Jamie Singleton
Chief Consumer Officer
375 Ghent Road
Akron, OH 44333
jamie.singleton@signet.com

LinkedIn

Chief Executive
J.K. Symancyk
375 Ghent Road
Akron, OH 44333
jk.symancyk@signet.com

LinkedIn

Frequently asked questions about Signet Jewelers

How can I contact Signet Jewelers customer service?

To contact Signet Jewelers customer service call (800) 527-8029 or email privacy@signetjewelers.com.

What is Signet Jewellers?

Signet Jewelers is a retailer that operates brands including Kay Jewelers, Zales, Jared, and Piercing Pagoda.

How can I track my order from Signet Jewelers?

Visit website.

How to get professional help with your Signet Jewelers problem

If you need help with Signet Jewelers, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.

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DISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.

If an email address bounces or a phone number is wrong, please report it to us immediately through this form.