Twitch is a live-streaming platform where people watch and broadcast content, mostly focused on gaming, but also including music, art, and chatting.
Twitch Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.
What you need to know about Twitch
We have not received any recent complaints about Twitch.
How to resolve a problem with Twitch
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.Twitch mailing address
350 Bush Street
2nd Floor
San Francisco, CA 94104
Twitch executive customer service contacts
Primary Contact
Andy Kang
Head of Strategy and Operations, Partnerships
350 Bush Street
2nd Floor
San Francisco, CA 94104
andykang@twitch.tv
Chief Executive
Daniel Clancy
350 Bush Street
2nd Floor
San Francisco, CA 94104
daniel@amazon.com
How many followers do you need to get paid on Twitch?
To become a Twitch Affiliate and start earning money, you need to meet these requirements:
- Reach 50 followers.
- Stream for a total of 8 hours.
- Stream on 7 different days.
- Maintain an average of 3 viewers per stream.
Who is the owner of Twitch?
Twitch is owned by Amazon, which acquired the platform in 2014.
Does it cost money to join Twitch?
No, joining Twitch as a viewer or streamer is free. However, viewers can pay extra for ad-free viewing and subscribe to streamers for perks.
Who is the CEO of Twitch?
The current CEO of Twitch is Dan Clancy.
How do I contact Twitch?
Reach Twitch support through multiple channels:
- Tag Twitch on social media platforms.
- Fill out the online support form on the Twitch website.
- Email Twitch at support@twitch.tv.
How to get professional help with your Twitch problem
If you need help with Twitch, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.