Tru by Hilton is a subsidiary of Hilton Worldwide, a global hospitality company that owns and operates a variety of hotel brands.
Tru by Hilton Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.
What you need to know about Tru by Hilton
We have not received any recent complaints about Tru by Hilton.
How to resolve a problem with Tru by Hilton
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.Tru by Hilton mailing address
7930 Jones Branch Drive
McLean, VA 22102
Tru by Hilton executive customer service contacts
Primary Contact
Brandon Claypool
Executive Operations Director, Hilton Worldwide
7930 Jones Branch Drive
McLean, VA 22102
brandon.claypool@hilton.com
Secondary Contact
Danny Hughes
Executive Vice President and President, Americas
7930 Jones Branch Drive
McLean, VA 22102
danny.hughes@hilton.com
Simon Vincent
Executive Vice President & President, Europe, Middle East & Africa
7930 Jones Branch Drive
McLean, VA 22102
simon.vincent@hilton.com
Alan Watts
Executive Vice President & President, Asia Pacific
7930 Jones Branch Drive
McLean, VA 22102
alan.watts@hilton.com
Chief Executive
Christopher J. Nassetta
7930 Jones Branch Drive
McLean, VA 22102
chris_nassetta@hilton.com
How can I contact Tru by Hilton customer support?
Contact Tru by Hilton customer support, visit the official Tru by Hilton website and use its customer support contact form or call its customer service number at (800) 649-0612.
How do I contact the CEO of Tru by Hilton?
Tru by Hilton is part of Hilton Worldwide Holdings Inc., under the leadership of CEO Christopher J. Nassetta. Contact Christopher at chris_nassetta@hilton.com.
Does Tru by Hilton offer 24/7 customer service?
Yes, Tru by Hilton provides 24/7 customer service.
What companies does Hilton own?
Hilton Hotels & Resorts, Waldorf Astoria Hotels & Resorts, Conrad Hotels & Resorts, Canopy by Hilton, Curio, DoubleTree by Hilton and Embassy Suites Hotels, Hilton Garden Inn, Hampton Inn, Homewood Suites by Hilton and Home2 Suites by Hilton, Tempo by Hilton, Graduate by Hilton, Signia by Hilton, NoMad Hotels, as well as its customer loyalty program, Hilton Honors.
How to get professional help with your Tru by Hilton problem
If you need help with Tru by Hilton, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.
