SkyMiles is Delta Air Lines‘ frequent flyer program that allows members to earn miles for flights and other eligible activities.
SkyMiles Responsiveness rating
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What you need to know about SkyMiles
We have not received any recent complaints about AAdvantage.
How to resolve a problem with SkyMiles
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.SkyMiles mailing address
P.O. Box 20980
Department 980
Atlanta, GA 30320-2980
SkyMiles executive customer service contacts
Primary Contact
Prashant Sharma
VP of Loyalty at Delta Air
P.O. Box 20980
Department 980
Atlanta, GA 30320-2980
prashant.sharma@delta.com
Secondary Contact
Dwight James
SVP of Customer Engagement and Loyalty
P.O. Box 20980
Department 980
Atlanta, GA 30320-2980
@delta.com
Chief Executive
Ed Bastian
P.O. Box 20980
Department 980
Atlanta, GA 30320-2980
ed.bastian@delta.com
How can I contact SkyMiles customer service?
Call (800) 221-1212.
Does SkyMiles have an online contact form?
Yes, you can find the online contact form here.
How do I check my SkyMiles balance?
You can check your SkyMiles balance by logging into your SkyMiles account on the Delta website or through the Delta mobile app.
How to get professional help with your SkyMiles problem
If you need help with SkyMiles, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.
