SkyMiles

SkyMiles is Delta Air Lines' frequent flyer program that allows members to earn miles for flights and other eligible activities.

Telephone
Main : (800) 221-1212
Mailing address
P.O. Box 20980, Department 980
Atlanta, GA 30320-2980
Website
delta.com/eu/en

What you need to know about SkyMiles

We have not received any recent complaints about AAdvantage.

How to resolve a problem with SkyMiles

Try self-service first

Use our proven resolution methods.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

Verified contacts

SkyMiles customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Prashant Sharma
VP of Loyalty at Delta Air
Secondary
Dwight James
SVP of Customer Engagement and Loyalty
Chief Executive
Ed Bastian
Chief Executive

Frequently asked questions about SkyMiles

Call (800) 221-1212.
Yes, you can find the online contact form here.
You can check your SkyMiles balance by logging into your SkyMiles account on the Delta website or through the Delta mobile app.

Outdated info? Report it here