Sarah Flint Customer Service Contacts

Sarah Flint is a footwear brand specializing in high-end shoes. It was founded in 2013 by designer Sarah Flint.

How to reach a person at Sarah Flint

Sarah Flint Responsiveness rating

rating
3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings. Want to know which companies have the best -- and worst -- customer service? Check out our Red List and Green List. Rate Sarah Flint

What you need to know about Sarah Flint

Customer service experiences with Sarah Flint can be hit or miss. Some users report fast, helpful responses, while others find the support to be slow.

Sarah Flint customer service response times

Sarah Flint’s customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue. However, here’s a general idea of what to expect:

Phone supportPhone support is available Monday through Friday from 9:30 a.m. to 6 p.m. Eastern time.

Call (866) 237-8760.
Email supportResponses are typically provided within 24 hours.

Email support@sarahflint.com.
Online contact formAccessible through the help center. The company generally responds within 24 hours.
Live chat supportAvailable Monday through Friday from 9:30 a.m. to 6 p.m. Eastern time.
Social mediaSocial media response times can vary and are not specified.

Here’s how to contact Sarah Flint via social media.

How to resolve a problem with Sarah Flint

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Sarah Flint mailing address

37 West 20th Street
Suite 906
New York, NY 10011

Sarah Flint loyalty program

The Sarah Flint Rewards Program allows customers to earn points for purchases, which can be redeemed for rewards like discounts and special offers. Members also enjoy exclusive benefits, such as birthday rewards and double points days.

Sarah Flint social media channels

X


Sarah Flint executive customer service contacts

Primary Contact
Rachael Spivey
Operations Manager
37 West 20th Street
Suite 906
New York, NY 10011
rachael@sarahflint.com

LinkedIn

Secondary Contact
Ellie Hamrick
COO
37 West 20th Street
Suite 906
New York, NY 10011
ellie@sarahflint.com

LinkedIn

Chief Executive
Sarah Flint
37 West 20th Street
Suite 906
New York, NY 10011
sarah@sarahflint.com

LinkedIn

Sarah Flint customer service policies

What is Sarah Flint's privacy policy?

Sarah Flint’s privacy policy sets forth the collection, use and protection of  personal information.

What are Sarah Flint's terms and conditions?

Sarah Flint’s terms and conditions cover the rules for using the website and services, including customer responsibilities, product purchases, and limitations of liability. They also outline dispute resolution and other legal matters related to the company’s platform.

How can I return a product?

Initiate the return via the online portal with your order number, ensure the item is in original, unworn condition, and ship it back according to the provided instructions. International returns incur a $15 restocking fee and are only processed from the original shipping country, with some items, like final sale, ineligible for return.

Where can I get the shoes size guide?

The Sarah Flint shoe size guide is on the company’s website. This guide provides detailed information to help customers select the correct size.

Key highlights from the size guide:

  • Heel heights: Sarah Flint offers various heel heights, measured in millimeters, with common conversions listed in inches.

  • Fit recommendations: The shoes are designed to fit comfortably snug initially, as they will stretch in width with wear and mold to the shape of your foot.

  • Width options: Currently, Sarah Flint shoes are made on a medium-width last, with no narrow or wide widths available.

Frequently asked questions about Sarah Flint

How can I contact Sarah Flint customer service?

Does Sarah Flint have an online contact form?

Yes, you can find the online contact form here.

When can I contact Sarah Flint customer service?

Monday through Friday from 9:30 a.m. to 6 p.m. Eastern time.

How to get professional help with your Sarah Flint problem

If you need help with Sarah Flint, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.

Get Help
DISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.

If an email address bounces or a phone number is wrong, please report it to us immediately through this form.

What do you think of Sarah Flint?

Submit your review
1
2
3
4
5
Submit
     
Cancel

Create your own review

Elliott Report
Average rating:  
 0 reviews