Plenty of Fish Customer Service Contacts

Plenty of Fish (POF) is a dating app and website where people can meet others for relationships, dating, or friendships.

How to reach a person at Plenty of Fish

Plenty of Fish Responsiveness rating

rating
3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about Plenty of Fish

We have not received any recent complaints about Plenty of Fish.

How to resolve a problem with Plenty of Fish

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

Plenty of Fish mailing address

P.O. Box 25472
Dallas, TX 75225

Plenty of Fish social media channels

X


Plenty of Fish executive customer service contacts

Primary Contact
Nicole Gaudet
Vice President
142-757 West Hastings
PMB 670
Vancouver, Canada V6C 1A1
NGaudet@plentyoffish.com

LinkedIn

Secondary Contact
Shannon Smith
Director, Public Relations
142-757 West Hastings
PMB 670
Vancouver, Canada V6C 1A1
SSmith@plentyoffish.com

LinkedIn

Chief Executive
Bernard Kim
142-757 West Hastings
PMB 670
Vancouver, Canada V6C 1A1
bernard.kim@match.com

LinkedIn

Frequently asked questions about Plenty of Fish

How can I access POF's customer service live chat?

To access POF’s live chat, visit the POF Help Page, and look for the live chat option at the bottom-right corner of the screen.

What is the customer service number for POF?

POF does not provide a customer service phone number. It warns users that any phone number claiming to be associated with POF is no longer valid.

What is POF's customer service email address?

For general inquiries, you can email csr@pof.com. For safety-related concerns, contact safety@pof.com.

What is the phone number for POF refunds?

POF does not have a refund phone number. Email the support team at csr@pof.com for refund inquiries.

What are the operating hours for POF's live chat support?

The live chat is available Monday through Friday, 10 a.m. to 2 p.m. Pacific time.

Who owns POF?

Plenty of Fish (POF) is owned by Match Group, which acquired the company in 2015. Match Group owns a wide portfolio of online dating platforms, including, Match.com, Tinder, OkCupid, Hinge, Meetic, Pairs, OurTime, Ship, Hawaya.

How to get professional help with your Plenty of Fish problem

If you need help with Plenty of Fish, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.

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DISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.

If an email address bounces or a phone number is wrong, please report it to us immediately through this form.

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