OkCupid Customer Service Contacts

OkCupid is a dating app and website. It connects people based on their interests, values, and answers to questions, helping them find matches for friendships, casual dates, or serious relationships.

How to reach a person at OkCupid

OkCupid Responsiveness rating

rating
3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about OkCupid

We have not received any recent complaints about OkCupid.

How to resolve a problem with OkCupid

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

OkCupid mailing address

PO Box 25472
Dallas, TX 75225

OkCupid social media channels

X


OkCupid executive customer service contacts

Primary Contact
Chris Schramel
Director of People
8750 N. Central Expressway
Suite 1400
Dallas, TX 75205
chris.schramel@okcupid.com

LinkedIn

Chief Executive
Ariel Charytan
8750 N. Central Expressway
Suite 1400
Dallas, TX 75205
ariel@okcupid.com

LinkedIn

Bernard Kim
CEO of Match Group
8750 N. Central Expressway
Suite 1400
Dallas, TX 75205
bernard.kim@match.com

LinkedIn

Frequently asked questions about OkCupid

How do I contact OkCupid?

OkCupid does not provide a customer service number, but you can reach out by:

Is OkCupid actually free?

Yes, OkCupid is free to use, but it offers optional premium features.

Can I open an OkCupid account without a phone number?

No, you need a phone number to create an OkCupid account for added security and account verification.

Who is the CEO of OkCupid?

The current CEO of OkCupid is Ariel Charytan.

How do I email the CEO of OkCupid?

Email Ariel Charytan, the CEO of OkCupid at ariel@okcupid.com.

Who owns OkCupid?

OkCupid is owned by Match Group, which operates an extensive portfolio of online dating services. Some of Match Group’s brands include Tinder, Hinge, Plenty of Fish, Match.com, OurTime, and Chispa.

How to get professional help with your OkCupid problem

If you need help with OkCupid, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.

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DISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.

If an email address bounces or a phone number is wrong, please report it to us immediately through this form.