MR PORTER Customer Service Contacts

MR PORTER’s privacy policy explains the collection and use of personal information, including name, contact details, payment data, and browsing behavior. The information is used to fulfill orders, personalize the shopping experience, and support marketing efforts. Some data may be shared with affiliated companies and approved third-party service providers. MR PORTER uses security measures such as SSL encryption to protect personal data. Customers may request access to, correction of, or deletion of personal information by contacting privacy@mrporter.com.

MR PORTER’s terms and conditions set forth the guidelines for using the website and purchasing products. All purchases must be for personal, noncommercial use. Upon order confirmation, the company provides an order summary, which lists each product and the total price, including applicable fees and taxes.

To track your MR PORTER order, sign in to your account and navigate to the “my orders” section to view your order status. Alternatively, use the track your order feature on the MR PORTER website.

To initiate a return with MR PORTER, log in to your account and navigate to the “my orders” section to select the relevant order. Click on “Create Exchange/Return” and follow the instructions.