MileagePlus

MileagePlus is United Airlines' frequent flyer program that allows members to earn miles for flights and other eligible activities.

Telephone
Main : (800) 421-4655
Mailing address
233 S. Wacker Drive
Chicago, IL 60606
Website
united.com/en/us

What you need to know about MileagePlus

We have not received any recent complaints about MileagePlus.

How to resolve a problem with MileagePlus

Try self-service first

Use our proven resolution methods.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

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Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

Verified contacts

MileagePlus customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Luc Bondar
COO and President at United Airlines MileagePlus
Secondary
Emily Fyhrie
Senior Manager, Premier and MileagePlus
Chief Executive
Scott Kirby
Chief Executive

Frequently asked questions about MileagePlus

If you forget your MileagePlus number, you can retrieve it by:
  • Logging into your United Airlines account using your email address.
  • Clicking on "Profile" to view your MileagePlus number.
  • Contacting MileagePlus customer service at (800) 421-4655 or email customercare@united.com for assistance in retrieving your account information.
Visit the "Request Mileage Credit" section on the United Airlines website to submit a claim for retroactive mileage credit. If the issue isn’t resolved through the online portal, you can call MileagePlus customer service at (800) 421-4655 or email customercare@united.com for further assistance.

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