IHG One Rewards

IHG One Rewards is a loyalty program offered by IHG (InterContinental Hotels Group) that allows members to earn points for staying at IHG hotels. 

Telephone
Customer service : (888) 211-9874
Mailing address
Windsor Dials 1, Arthur Road
Windsor, Berkshire SL4 1RS
Website
ihg.com/onerewards

What you need to know about IHG One Rewards

We receive few complaints about IHG One Rewards. This customer wanted to redeem her reward points, but the hotel kept coming up with excuses as to why she couldn't.

How to resolve a problem with IHG One Rewards

Try self-service first

Use our proven resolution methods.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

Verified contacts

IHG One Rewards customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Jackie Zapanta
Senior Operations Manager - Service
Secondary
Jolyon Bulley
Chief Executive Officer, Americas
Chief Executive
Elie Maalouf

IHG One Rewards loyalty program

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What you need to know about IHG One Rewards

We receive few complaints about IHG One Rewards. This customer wanted to redeem her reward points, but the hotel kept coming up with excuses as to why she couldn't.

How to resolve a problem with IHG One Rewards

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