IHG One Rewards is a loyalty program offered by IHG (InterContinental Hotels Group) that allows members to earn points for staying at IHG hotels.
How to reach a person at IHG One Rewards
Customer service: (888) 211-9874
IHG One Rewards Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.
What you need to know about IHG One Rewards
We receive few complaints about IHG One Rewards. This customer wanted to redeem her reward points, but the hotel kept coming up with excuses as to why she couldn’t.
How to resolve a problem with IHG One Rewards
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.IHG One Rewards mailing address
Windsor Dials 1
Arthur Road
Windsor, Berkshire SL4 1RS
IHG One Rewards executive customer service contacts
Primary Contact
Chad Turner
Head of Loyalty Products
100 Suite 200
Atlanta, GA 30354
chad.turner@ihg.com
Secondary Contact
Cleveland McKinney
Director, Global Loyalty and Partnerships
100 Suite 200
Arthur Road
Atlanta, GA 30354
cleveland.mckinney@ihg.com
Chief Executive
Jolyon Bulley
Chief Executive Officer, Americas
100 Suite 200
Arthur Road
Atlanta, GA 30354
Jolyon.Bulley@ihg.com
Elie Maalouf
Windsor Dials 1
Arthur Road
Windsor, Berkshire SL4 1RS
Elie.Maalouf@ihg.com
How do I contact IHG One Rewards customer service?
For general inquiries, call the IHG One Rewards Customer Service at 0800 064 577.
What is the IHG One customer service phone number in the U.S.?
For assistance in the United States, call (888) 211-9874.
What is the IHG One customer service email?
For written inquiries, email guestrelations@ihg.com.
What are the operating hours for IHG One Rewards customer service?
The IHG One Rewards support team is available 24/7.
Who owns IHG One Rewards?
IHG One Rewards is owned by Intercontinental Hotels Group.
How to get professional help with your IHG One Rewards problem
If you need help with IHG One Rewards, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.