IHG Hotels & Resorts Customer Service Contacts

IHG Hotels & Resorts is a global hotel company that owns, manages, and franchises a wide variety of hotels around the world. They offer several brands, ranging from luxury options like InterContinental to more affordable options like Holiday Inn.

How to reach a person at IHG Hotels & Resorts

Customer service: (877) 424-2449

IHG Hotels & Resorts Responsiveness rating

rating
3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about IHG Hotels & Resorts

We have not received any recent complaints about IHG Hotels & Resorts.

How to resolve a problem with IHG Hotels & Resorts

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

IHG Hotels & Resorts mailing address

InterContinental Hotels Group PLC
Windsor Dials 1, Arthur Road
Windsor, Berkshire, UK SL4 1RS
Telephone:+44-17-53-97-20-00

IHG Hotels & Resorts social media channels

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IHG Hotels & Resorts executive customer service contacts

Primary Contact
Natalie Beckerman
Global Customer Contact Operations
Windsor Dials 1
Arthur Road
Windsor
Berkshire, UK SL4 1RS
natalie.beckerman@ihg.com

LinkedIn

Chief Executive
Elie W. Maalouf
Windsor Dials 1
Arthur Road
Windsor
Berkshire, UK SL4 1RS
elie.maalouf@ihg.com

LinkedIn

Jolyon Bulley
Chief Executive Officer, Americas
3 Ravinia Drive
Suite 100
Atlanta, GA 30346-2149
jolyon.bulley@ihg.com

LinkedIn

Kenneth Macpherson
Chief Executive Officer, Europe, Middle East, Asia and Africa
Windsor Dials 1
Arthur Road
Windsor
Berkshire, UK SL4 1RS
kenneth.macpherson@ihg.com

LinkedIn

Daniel Aylmer
22nd Floor, Citigroup Tower
No. 33, Huayuanshiqiao Road
Pudong New Area 200120
Shanghai, PR China
daniel.aylmer@ihg.com

LinkedIn

Frequently asked questions about IHG Hotels & Resorts

How can I contact IHG Hotels & Resorts customer support?

Contact IHG Hotels & Resorts customer support at phone: (877) 424-2449 / fax: (801) 975-1846 or fill in the form on its website.

Does IHG Hotels & Resorts offer 24/7 customer service?

Yes, IHG Hotels & Resorts provides 24/7 customer service to ensure guests receive assistance at any time, day or night. This service allows travelers to contact IHG for booking support, loyalty program questions, or general inquiries around the clock.

Where are all the IHG Hotels & Resorts destinations?

IHG Hotels & Resorts offers destinations across the globe, including North America, Europe, Asia, the Middle East, and Australia. Each region includes a range of hotel experiences, from luxury to affordable options. You can explore specific hotels by city, region, or theme through IHG’s website.

What IHG hotels are in North America?

Visit the IHG website here to find all the IHG North American Hotels.

Who is the owner of IHG Hotels & Resorts?

IHG Hotels & Resorts is owned by InterContinental Hotels Group.

How to get professional help with your IHG Hotels & Resorts problem

If you need help with IHG Hotels & Resorts, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.

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DISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.

If an email address bounces or a phone number is wrong, please report it to us immediately through this form.