Hualuxe is a luxury hotel brand owned by InterContinental Hotels Group (IHG), with locations primarily in China.
Hualuxe Responsiveness rating
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What you need to know about Hualuxe
We have not received any recent complaints about Hualuxe.
How to resolve a problem with Hualuxe
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.Hualuxe mailing address
InterContinental Hotels Group
3 Ravinia Drive
Suite 100
Atlanta, GA 30346
Hualuxe executive customer service contacts
Primary Contact
Eka Ananta
Vice President Operations, IHG North China
3 Ravinia Drive
Suite 100
Atlanta, GA 30346
Eka.Ananta@ihg.com
Secondary Contact
Jerome Qiu
Chief Operating Officer
3 Ravinia Drive
Suite 100
Atlanta, GA 30346
Jerome.Qiu@ihg.com
Chief Executive Officer, Greater China
Daniel Aylmer
3 Ravinia Drive
Suite 100
Atlanta, GA 30346
Daniel.Aylmer@ihg.com
Who owns Hualuxe Hotels?
Hualuxe is owned by InterContinental Hotels Group (IHG), which also owns and operates brands such as InterContinental Hotels & Resorts, Voco Hotels, Six Senses, Regent, Vignette Collection, Hotel Indigo, Crowne Plaza Hotels & Resorts, Holiday Inn Hotels & Resorts, Holiday Inn Express, Staybridge Suites, Candlewood Suites, and Kimpton Hotels & Resorts.
How can I contact Hualuxe Hotels?
Call (877) 424-2449 or email hi-guestrelations@ihg.com.
Does Hualuxe Hotels have an online chat service?
Yes, online chat service.
How to get professional help with your Hualuxe problem
If you need help with Hualuxe, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.